FAQs

How long does order processing take?
Orders typically ship within 3-5 business days (excluding weekends/holidays). You’ll receive a tracking email once shipped.
What shipping methods do you offer?
- U.S. Standard: 3-5 business days (Free on orders $200+)
- U.S. Expedited: 2-3 business days ($15)
- International: 7-14 business days via DHL (duties/taxes apply)
Can I change/cancel my order?
Contact us immediately at support@stylesevyn.com. We process orders quickly, so changes aren’t guaranteed

What’s your return policy?
We offer store credit within 7 days for unworn items with tags. Final sale items (discounted pieces, accessories) cannot be returned.
How do I start a return?
- 1. Email returns@stylesevyn.com within 7 days.
  2. We’ll send a prepaid label (U.S.) or instructions (international).
  3. Allow 7-10 days for processing after we receive your return.
Why was my return denied?
- Common reasons:
  - Item worn/tagged removed
  - Final sale item (e.g., VIP discounts, slashed prices)
  - Return initiated after 7 days

Are colors accurate in photos?
We professionally edit images for true-to-life colors, but slight variations may occur due to screen settings.
Do you restock sold-out items?
- Limited-edition pieces may not restock. Join our Waitlist for notifications.
How do I care for my items?
- Check garment tags. For delicate fabrics (silk, cashmere), we recommend:
  - Hand wash cold
  - Lay flat to dry
Iron on low heat

What payment methods do you accept?
Visa, Mastercard, Amex, PayPal, and Shop Pay.
Why was my discount code invalid?
Codes may:
- Be expired
- Exclude sale items
- Require minimum purchase
Can I use multiple promo codes?
No, only one code per order.

How do I track my order?
Click the tracking link in your shipping email or log into your account.
My account won’t reset. Help!
Clear your browser cache or try our password reset tool. Still stuck? Email support@stylesevyn.com.
Is my data secure?
Yes! We use SSL encryption and never store credit card details. Privacy Policy.