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Shipping & Returns

SHIPPING POLICY

Processing & Delivery:
Please allow 3-5 business days for order processing and shipping.

Lost/Stolen Packages:

  • We are not responsible for merchandise lost, stolen, or delivered to an incorrect address if shipping insurance was not purchased.

  • Double-check your shipping address before submitting your order.

  • For missing packages, contact your local carrier (USPS, UPS, etc.) directly.

Shipping Protection Plan:
If purchased, we’ll replace or refund items lost, stolen, or damaged in transit.

International Orders:

  • Shipped via DHL with duties/taxes calculated at checkout.

  • Customers may checkout in their local currency.

Note: Shipping costs are non-refundable.

RETURN POLICY

Store Credit Only:

  • Returns must be initiated within 7 days of delivery.

  • No refunds or exchanges—all approved returns receive store credit.

Final Sale Items:

  • Accessories, marked-down items (e.g., slashed prices), and VIP/discounted purchases cannot be returned.

  • Unapproved returns of final sale items will not be credited, refunded, or returned to the customer.

How to Return:

  1. Start Your Return (click to begin).

  2. Once approved, you’ll receive a return label (customer covers return shipping).

  3. Allow 7-10 business days for processing after we receive your return.

    • Do not email for updates within this window—we’ll notify you once processed.

Store Credits:

  • Credits are issued to your Style Sevyn account.

  • No account? Create One Here before returning.

KEY POLICIES

  • No exceptions for final sale items or late returns.

  • Discounts/sale codes do not transfer to future purchases.

Questions?
Email support@stylesevyn.com (no return inquiries within the 7-10 day processing window).